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I am an owner of a rental that Black Mountain Property Management Service is managing for me and I can’t say enough good things about their service and our relationship. I have been with Black Mountain Property Management for over 4 years and both I and my renters have been totally satisfied with their service. The bills are paid on time, the year-end statements are user-friendly and easy to read, and Tom has a nice way about him. I’m so grateful for the time and attention he’s given my property - I feel so nicely taken care of.
After searching and interviewing a few agencies, we knew right away that Tom was the “perfect fit” for our first home rental. He came to our home and was able to evaluate the market value and negotiate a tenant lease without delay. He has managed our home for over 7 yrs with only 3 turnovers. He manages every tenant complaint from stopped up toilets to paranormal activity with finesse. His experience really shows! Every month he deposits the collected rent into our bank account, like clock work. He prepares a simple to read monthly spreadsheet to show us our income and expenses and at the end of the year, our CPA really appreciates the spreadsheet he prepares for our tax return. We truly cannot imagine any better Property Manager than Tom Ryan of Black Mountain Property Management Service.